Support

Need help with Unifier? Email info@alphateqconsult.com and we’ll reply within one business day.

Connecting accounts

Open the Accounts tab and choose a platform. WhatsApp links like WhatsApp Web (a pairing code or QR code), Telegram signs in with your phone number, and Instagram, Facebook and TikTok sign in through their own login pages.

WhatsApp shows “Chrome (Ubuntu)” under Linked devices

That’s Unifier. When you link WhatsApp with a phone number and code, WhatsApp only accepts standard web browsers, so Unifier connects as Chrome on Ubuntu, and that’s the name WhatsApp lists under Settings → Linked devices. If you linked with a QR code, it shows as Unifier instead. If you see a linked device you don’t recognise and haven’t used Unifier, log it out there.

WhatsApp says “Couldn’t link device”

Tap Get new code in Unifier and enter the new code straight away; each code works once, for a few minutes. Type your number with the country code and no 0 after it (for example +234 803 123 4567), and enter the code on the phone that has that WhatsApp number. If it still fails, link with the QR code instead.

Notifications

Allow notifications when Unifier asks, or turn them on in your phone’s Settings → Notifications → Unifier. Muted and hidden chats don’t notify.

Plans and subscriptions

Pro and Business are monthly subscriptions through the App Store or Google Play. Manage or cancel them in your Apple ID or Google Play subscription settings; you keep the plan until the end of the paid month. To restore a subscription on a new phone, open Settings → Plans → Restore purchases.

Deleting your account

In the app, open Settings → Delete my Unifier account. This removes your account, connected accounts and stored messages. See data deletion for details.